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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Coral 5-Light Chandelier 4.9 5 28 28
Beautiful Light Absolutly loved this light especially for the price. Only watchout is that you need to install the wiring according to the instructions on the back of the instruction sheet and not by the picture. The light adds just the right amount of punch to the room without over doing it. Color is also perfect. June 15, 2011
Love this Chandelier!!!!! I purchased this chandelier for our master bedroom which has a coastal decor. Both my husband and I couldn't be happier! It has been a month since we hung the fixture and every day we smile when we look up at it. It looks very expensive and is priced reasonably. It exceeded our expectations!!!! October 13, 2011
Perfect touch to my coastal cottage I gave myself this chandelier for my birthday and love how it sets such a light (pun intended) and happy mood in my dining room. It looks even better in person than in the catalog. A keeper! July 21, 2011
Perfect for a beach cottage look! This chandelier fits perfectly in our beach cottage themed living/dining room. It is the perfect finishing touch above the dining room table. I definitely recommend that the shades are purchased as well. They really add something to the look of the chandelier! May 22, 2011
This chandelier is gorgeous I am so pleased with this fixture - I am thrilled with the texture, color and quality. I looked at many chandelier before deciding on this one and am very pleased. March 12, 2011
Not worth the wait! I waited almost four months to receive the chandelier. It wasn't worth the wait. The three separate pieces of the fixture were all different colors, none of them white. Grey, beige and off-white but definitely not the white it's advertised as. I had to paint it to make it work. Looks nice in the bedroom however the quality is mediocre and the fact that it was three different colors makes it an item I wouldn't recommend. March 23, 2012
Love my chandelier I love my coral chandelier. I looked everywhere before I found this one. It was very reasonably priced. We live in Florida in the winter and I like to decorate with a beach motif. This chandelier fits right in. I have had so many compliments on it. I would happily recommend it to anyone looking for that sea-side feel. April 21, 2012
Perfect! Love this chandelier! Looks great in my beach house dinning room. March 2, 2013
Great for our sun room Beautiful product that looks great! We love it and receive many compliments. Only issue we had was it was tough to get it to balance but a small weight did the trick. January 27, 2013
It is a beautiful item that has enhanced our dining area. We had looked at other chandeliers and were not satisfied with the way the light fell on the table. The item arrived quickly and was easy to assemble. January 28, 2013
Great light for beach decor I have a house on the lake and wanted to do it in cottage style. This light was a great price and a great addition. January 16, 2013
Gorgeous Initially I had my reservations about this chandelier...I was concerned it may look cheap and flimsy, however I was pleasantly surprised when it arrived. It was easily assembled and installed. Extremely happy with this purchase. December 21, 2012
Beautiful with sharp ends so it has to be hung higher than I would like but worth it! I love this chandelier. I have to keep it higher than I would like to though because it's sharp edges would poke someone if it was hung lower. It's absolutely gorgeous, so it's worth the higher hang. August 25, 2012
Great purchase! This Chandelier allows the open floor plan of our cottages to remain feeling open. I was worried it would overpower the space, but instead it adds a unique design element and keeps the airy feel of the room. I installed the light on a dimmer and with the shades - it really looks great! April 7, 2012
I love my chandelier. It gives the exact feeling that I wanted, elegant yet simple. April 22, 2012
It looks better than I expected! When I ordered the chandelier I was afraid it might be too big for my foyer. It is perfect and changes the look from boring to WOW. The quality is excellent and helped bring my home closer to the serene seaside home I am working towards. I love it!!!! September 14, 2011
unique & elegant! Love this chandelier and so does everyone who sees it! It does require some assembly but it's very simple and ends up looking like it costs twice as much! July 31, 2011
5-Light Coral Chandelier This fixture was a challenge to install because of the sharp points, but it was well worth the effort. We prefer using shades over the lights. April 8, 2013
Love Love Love the Look Ordered this Coral Chandelier for our beach condo in Fort Lauderdale. It is the perfect size, color and look that we wanted. If you are going for a beach look, this is just perfect. Any others I saw were soooo much more money. Also love the Claire chandeliers (I have 2) Garden District Mirrors (using as a King headboard in condo), small Leopard footstool. Thanks again Ballard for having just what we wanted, again!! December 28, 2012
Great light for half the cost! I love this chandelier . Perfect for the intercostal home that we just purchased in Florida. I've had nothing but great compliments on it. It arrived on time which worked out with my electrians schedule. Thanks Ballard!!! January 16, 2013
Perfect color, perfect size. We just hung the coral chandelier in our new beach house guest bedroom. It looks fantastic! It is very cheery, yet elegant. Love it! September 8, 2012
It looks fabulous over my dining table. I am extremely pleased with my coral chandelier. It's every bit as nice as the picture made it out to be and was quite easy to assemble. I have a beach theme in my home, so it's perfect. May 29, 2012
Love, Love, Love!!! I absolutely adore this chandelier. It looks beautiful in my dining area. I would highly recommend. Better than expected. May 23, 2012
beachy, but elegant it's beautiful,finally got it for my birthday, for my beach house, thanks September 9, 2011
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