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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Special delivery methods are noted in the item description.
Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.
In-Home Delivery In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)
O/S (Oversized) Delivery Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.
Express Delivery Express orders received by 4 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.
2 Piece Server is rated
4.3 out of
Rated 5 out of
A perfect blend of form and function...This server is the perfect piece for a limited space. It is good looking, well-made, sturdy and covers both display and storage efficiently in a relatively small footprint. The two large drawers are generously sized, deep, and are on high quality glides so they can hold plenty. (I have stored dishes and glassware in mine.) The drawers are set up so that both of the large ones cannot be pulled out at the same time to prevent the whole piece from tipping forward.
Date published: 2013-04-20
Rated 5 out of
beautiful piece and extremely happy!!!I was eyeing this piece for a long time and knew it would go perfect in my new home. I purchased 2 of them. When the 2 pieces arrived, one of the two marble pieces came damaged (complete corner cut in half). We had to exchange it. We were told it would arrive in 4weeks (which we were not happy about) but instead arrived in less than 2 weeks...yay! The replacement piece had the marble piece intact but the drawer was scratched...ugh! So we just exchanged the drawer from the damaged marble server to this new one. Many of the reviews complain about it coming damaged. Luckily I had an extra one to exchange the scratched drawer.
The color is like a green gray as reviewers say. And as reviewers say, I feel it can go with anything! The drawers are functional and deep. I have one side with my Breville panini press and the other filled with wine bottles. The small compartment drawers on top are great for utensils or small objects. I use it for pens, hand tools (screwdriver, hammer), batteries and other small items to be divided and organized nicely. I wish I could have 3 aligned together but my wall does not give the space for it. The only complaint I may have is that the back does not attach easily and even out together when placing them side by side if your purchasing more than one. Luckily I have a handy hubby who is a perfectionist as myself and brought it as even as you can get after much trial and error. Besides the difficulty of aligning more than one side by side, and the hefty dollar tag, I think its totally worth it!
Date published: 2013-11-01
Rated 5 out of
A wonderful pieceThis server is fantastic. It arrived this morning in perfect condition. My husband took care of the minimal assembling and it was ready to go. My kitchen/dining area is small and lacks storage. This fit the bill perfectly.
Date published: 2013-01-14
Rated 5 out of
Great storage and display!I've wanted these for almost 2yrs... now have 2 in new condo and they fit perfectly with my new white kitchen cabinets and red walls. Safety feature that you can't have both large drawers open at once is good - but one large upper drawer wasn't closing easily - and now won't open at all! Cust Serv great abt sending new console piece. I took out thin drawer to see if I could fix... but it's solid under it.
Touch-up paint would be good. These are so useful and add such pizazz!
Part of our popular Jillian Serving Collection, the simple lines and rough-hewn
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