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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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72 inch Basic Tablecloth 4.2 5 13 13
Color on website nowhere near actual color of cloth! The catalog describes the cloth "Natural", a linen & cotton blend. Should have believed the description other than the color shown on the website, blue/gray. June 25, 2013
Color off I ordered this tablecloth in the toffee check, and the color of what I received was NOT the same as the website or catalog. I have one in another color, and it was perfect. If you want one in the toffee check and you need THAT color, don't order this. It's more brown check. That being said, the quality is great, and if you don't need an exact match, you will be happy. February 20, 2013
Beautiful fabric with incredible drape. Am more than pleased with this product. I was a bit anxious as I have been looking for a cloth for this table for quite awhile. I was afraid that the fabric would be thin with no body. I ordered anyway as it seemed the print would match beautifully with cushions and pillows I had already received from Ballard Design. All of the items exceed my expectations! The table cloth is amazing, thick, viberant, with beautiful drape. May 10, 2012
The fabric and workmanship are great. Basically, I'm happy with the product. Only had one problem. My table height is 27 inches and table top is 26 inches, which would need an 80 inch tablecloth. I thought I would need to hem the cloth 2 inches all around. I carefully measured and basted up that hem only to find the cloth was still too large so I had to start over and put a larger hem in it. I didn't measure the cloth, but this tells me it was not a true 84" cloth. May 9, 2012
Good look and good value. Just what I wanted and hoped for. Looks really nice. Love the cream color and the quilted look. April 16, 2012
Great price point! Having had custom table skirts made with my design business, I know the Ballard round table skirt is a wonderful value. While it is not lined, the twill fabric is heavy and hangs nicely. January 5, 2012
Well made but stiff doesn't fall as well as I had hoped but looks nice, needed ironing Maybe a more flexible fabric could be used that drops better October 12, 2011
Great tablecoth! I bought this in the Skylar Sage Check. This tablecloth is the perfect touch for finishing my cozy dining room. The material is thick and meaty, the hem is beautifully finished, and the oversized checks are fun and graphic while still being classic. Can't wait to get more options in other fabrics since I like to change my decor and accessories with the seasons. October 9, 2011
Beautifully made I bought the round tablecloth in linen burlap. The tablecloth is beautifully made, fully lined with a very nice hem detail. I am very happy with my purchase! October 6, 2011
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Product:FT097-Ballard Basic Tablecloths